Frequently Asked Questions
So how does this all work? What's the process like? What does it cost? Here are answers to those questions, but you can also contact us anytime via e-mail at email@example.com - Or feel free to call us at 315-471-9597.
FAQ For Festival Goers
Anyone is allowed to attend. However, you may only purchase a Wine Samplers ticket if you are 21 or older. ID will be required at the door and all attendees will be checked and wrist banded accordingly. We offer a discounted Designated Driver/Under 21 tickets online and at the door, unless the show is sold out.
Your ticket price for Wine Samplers includes unlimited sampling of wines, plus a special chocolate surprise. We will provide you with a wine glass to use for your samples. You'll be able to buy wine at a great festival price! Many vendors also offer nibbles of their products too, so you can sample and purchase their food items. We will also offer Designated Drivers bottled water and a wine glass on their way out!
Our shows have typically sold out in advance, so we suggest you buy your tickets early. Most shows offer two sessions, to help reduce crowding and ensure a fun experience for everyone. Please check the specific show location to find out the status of ticket sales.
Yes. When purchasing your tickets online, be sure to choose "MOBILE" as your delivery method.
We don't specifically forbid children from attending, but this is not a family focused event. We encourage you to leave the kids and strollers at home (with appropriate child care, of course). Make it a fun time for yourself!
You'll be able to enjoy the free samples and buy bottles of your favorites. We offer a "wine check" so you can store your purchases while you enjoy the festival. Please remember - state law prevents you from opening the bottles on site.
Tickets are non-refundable, so you can gift your ticket to someone else to enjoy the fun!
FAQ For Vendors
Please download the forms on this website and return with your credit card payment or check. The email address and mailing address are located on the form. Please feel free to call us with any questions at 315-471-9597.
Absolutely! We strongly encourage you to sell your products. You keep all the money and pay state tax as you normally would. If you are a winery/distillery/cidery you may sell bottles, if you have all the proper permitting.
Unfortunately, no cooking onsite is allowed. You may reheat your food. Please ask us if you need more information.
If you are a food vendor, we STRONGLY suggest that you offer small samples, which will greatly increase your sales. The vendors who sample always have a more productive show than the ones who don’t.
Yes, we provide one 110 outlet per vendor at no extra charge. If you need more power or 220 power, there will be an additional charge. Please let us know in advance if you do need more power so we can be prepared. Please call us so we can provide you with specific pricing information for your venue.
At most of our venues, wifi is available. But please check with us first. If wifi is available, we will provide you with the necessary passcode.
All alcohol vendors must provide liquor liability insurance to Galaxy Events or Big Dog Events. In addition, you might be asked to add the venue and our sponsors as additionally insured. This specific information will be sent to you once you register. Also - please make sure to apply for and receive any necessary Department of Health permits required in the county.
If you need to cancel at least 14 days in advance, we will refund your money. If we can fill your spot after that deadline, we will refund your money. Or, we will be happy to use your payment to hold a spot in one of our other Wine and Chocolate Festivals.
Load in will begin at 9 am the day of the show. All of your booth items must be removed immediately after the show. If you need to deliver, drop off or pick items before or after that time, please contact us in advance to make special arrangements. We also advise you to bring a cart/dolly to assist in load-in, load-out.
No, we will provide all wine samplers a glass with their admission. Designated Drivers will receive an alternate premium item.
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